ESHC Patient and Family Advisory Council (PFAC)

 

 Members of the Patient Family Advisory Council

 

At Erie Shores HealthCare, we are committed to delivering patient- and family-centered care. Our Patient and Family Advisory Council (PFAC) plays a vital role in this mission by partnering with patients, families, and caregivers to enhance the quality, safety, and overall experience of our healthcare services.

 

What is the PFAC?

The PFAC is a diverse group of current and former patients, family members, caregivers, and healthcare professionals who collaborate to provide valuable insights and feedback. This partnership ensures that the voices of those we serve are integral to our decision-making processes and service improvements.


Our Mission

To foster a culture of patient- and family-centered care by actively involving patients and families in the development, implementation, and evaluation of programs, policies, and services. Through this collaboration, we aim to enhance healthcare experiences and outcomes for all. 

 

Roles and Responsibilities

Members of the PFAC engage in a variety of activities, including:

  • Providing feedback on patient education materials, policies, and facility design.
  • Participating in committees and workgroups focused on quality improvement and patient safety.
  • Sharing personal healthcare experiences to inform and inspire positive changes.
  • Assisting in the development of new services and programs that meet the needs of our community.

Why Join the PFAC?

Becoming a PFAC member offers the opportunity to:
  • Influence positive changes in healthcare delivery.
  • Collaborate with healthcare professionals to improve patient care.
  • Ensure that patient and family perspectives are heard and valued.
  • Contribute to a supportive and compassionate healthcare environment.

How to Get Involved

We welcome individuals who have received care at Erie Shores HealthCare or have supported a loved one during their care journey. If you are interested in joining the PFAC, please visit this website for more information.

 

Your experiences and insights are invaluable in helping us provide exceptional care. Join us in making a meaningful impact on the healthcare experiences of our patients and their families.