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Erie Shores HealthCare is a 58-bed acute care community hospital serving the southernmost part of Canada. Our 110,000-person catchment area includes the communities of Leamington, Kingsville, Essex, Amherstburg, Belle River, and Wheatley.

Join a team where you can make a difference in one of the country's most unique and diverse communities.

 

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After Hours Administrator

Department:

 After Hours

Status:

Temporary Full Time

Reporting to the Clinical Director, Emergency, Medical/Surgical, and Allied Health, the On-Site After-Hours Administrator is the most senior management person on site and is responsible for addressing any and all issues that arise in consultation with the Senior Leadership Administrator on-call as required. Responsibilities include the coordination of patient flow for all corporate programs and services; providing support to all staff working on-site; and overall facility management.

Key Responsibilities

Operational Support and Supervision

 

  • Oversee day-today operations and act as the senior administrative authority during after-hours, including evenings, weekends, and holidays.
  • Ensure adherence to corporate policies, including timely off-load of EMS patients, time-to-inpatient bed targets, and emergency department length of stay targets related to patient wait times and funding implications.
  • Manage inpatient bed assignment and patient placement during high occupant and surge periods.
  • Oversee patient transfers to other health care facilities in Canada or the United States.
  • Facilitate the admission, discharge and transfer of patients in collaboration with all hospital services including the admitting and emergency departments and with the most responsible staff nurses (charge nurses/MRP’s).
  • Identify issues and/or barriers to having patients admitted to in-patient beds and offering solutions to the issues identified.

Staff Coordination
  • Understand the staffing ratios for all various programs, services and clinical and non-clinical areas and the variability of these ratios.
  • Effectively administer the various Collective Agreements that govern staff across the entire hospital.
  • Coordinate staffing resources according to patient and staff safety while optimizing operational efficiency.
  • Ensure proper documentation of after-hours incidents, concerns, and actions taken.
  • Foster clear communication with the staffing teams to ensure the effective flow of communication through the program and services and across the organization.
  • Provide leadership to multi-disciplinary team with potential solutions and feedback regarding opportunities for improvement.

 

Qualifications

Essential Requirements:
  • Bachelor's Degree in a healthcare-related field.
  • Minimum 2 years leadership experience, preferably in a hospital supervisory/managerial capacity.

Preferred Assets:
  • Master’s degree in Health Sciences.
  • Previous experience in an after-hours administration or healthcare management role.

Physical and Cognitive Demands
  • Frequent interaction with staff and interdisciplinary teams in a dynamic healthcare environment.
  • High attention to detail required, in managing patient care and operational issues.
  • Conflict resolution and crisis management skills necessary to navigate complex healthcare situations.
  • Requires strong problem-solving and decision-making abilities to address patient care and operational challenges.
  • Ability to work independently with a high degree of responsibility during after-hours.
Erie Shores HealthCare is an equal opportunity employer. Accommodations available on request in all parts of the recruitment and assessment process as required under ESHC’s Accommodation Policy. If you require a specific accommodation, please contact the Human Resources department at HumanResources@eshc.org.
 
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